home and office) as your access to the software follows your user login account.
Online licensing will only work for SOLIDWORKS 2018 products and newer.Online Licensing is only available for standalone products, and NOT floating products using SolidNetWork Licensing.To convert a SOLIDWORKS license to an Online Licensed product, it must be assigned to a user in the Admin Portal and have its current machine based activation deactivated.You can change your mind and revert a SOLIDWORKS Online License product back to a traditional activation based product at any time and as many times as you wish.
The solution that worked for us was to completely uninstall WGM (After Uninstall succeeds -> delete Cache folder and the PTC folder in C:\Program Files), Uninstall Windchill File System, and finally uninstall the Creo Platform Services.Īfter uninstalling WGM the OS updates were able to install successfully.
Restarting the machine would fix the issue (temporarily), but every time the OS update attempted to install on local machines it would always fail and after failing to install the Microsoft OS update is when we would encounter the issues with WGM / SolidWorks not being able to open any CAD documents. These updates were being pushed to local machines through Software Center Configuration Manager. In our case, the problem was caused by some OS system updates that would fail to install.
We were running into the same problem here. Has anyone else encountered this problem or knows how I might either prevent it from happening or resolve it without power-cycling? The only way I've found to resolve it is to restart my machine. There is no consistent sequence of events leading up to this situation occurring, seems to happen randomly. If I try to open a file from the workspace via the Solidworks Open command, I get a pop-up message in SW saying " C:\Users\ \Documents\PTC Places\Workspace\~$ #. C:\Users\\Documents\PTC Places\Workspace\#.SLDPRT does not exist" in the WM message area. If I try to open from the workspace via Workgroup Manager, I get the message "Failed to open in SolidWorks 2017: #.SLDPRT.
I can still see my workspace in Windows Explorer and I can see the files that I had in my workspace, but when I try to save to that folder it simply gives me a Failed to Save Document error message pop-up. Saving a file which was opened from the workspace brings up the Save-as dialog. Once or twice a day I run into the situation where I can no longer open files from or save files to my workspace.
When it is working, I can open SW files from my workspace via the Workgroup Manager, make edits, save the file and all is well. Oftentimes my Windchill Workgroup Manager seems to loose its link to the local Windchill File System.